Internet – Broadband Tips

To access the Internet:

  1. Double Click the Internet icon.
  2. Your homepage should display.




To access your webmail account:

  1. Go to
  2. Enter your username and password in the labeled boxes and click “LOGIN”




  1. Ensure all cables are firmly connected at all points from the wall to the modem and from the modem to the computer or router.
  2. Unplug the power cord to modem (and router, if you have one) and shut down your computer.  Wait 2 minutes.  Turn on your equipment in this order:
    1. Plug in modem and wait for all lights to sync (could take 3 – 5 minutes)
    2. Plug in router (if you have one) and wait 2 minutes.
    3. Start your computer.